Middle East Daily
    Hot News
    Business

    Sauce Capital Hits 1 Million Orders, UAE’s Food Tech Company Pursues Further Expansion

    Business

    ETIHAD CARGO AND SF AIRLINES CONNECT THEIR MEGA HUBS AND EXPAND NETWORK

    Business

    JMB Project Management Leads Healthcare Project Management Revolution in UAE

    Important Pages:
    • Privacy Policy
    • Terms & Conditions
    Facebook Twitter Instagram Pinterest
    • Privacy Policy
    • Terms & Conditions
    Wednesday, May 21
    Facebook Twitter
    Middle East Daily
    • Home
    • News

      MENA Effie Thought Leadership Program returns to Dubai with bold conversations on media effectiveness

      FIA PRESIDENT BEN SULAYEM NOMINATES MALCOLM WILSON OBE AS CANDIDATE FOR DEPUTY PRESIDENT FOR SPORT

      Nader Abu-Yaghi appointed Director of Healthcare Services for “Pyramids Health” and “Ability Rehabilitation Medical Center”

      Declaration on longevity and precision medicine launched at Abu Dhabi Global Health Week

      Samsung announces pre-orders for the Bespoke AI Jet Ultra, the world’s most powerful stick vacuum cleaner

    • Business

      W Motors expands operations with contract manufacturing services for global OEMs

      From Global Markets to Next-Gen Tech: SBC Summit 2025 Brings a Revamped Conference Programme to Lisbon

      Coworking spaces in luxury real estate developments driving demand in Ras Al Khaimah, according to leading developer

      Huawei Cloud TechWave Summit 2025: Accelerating Intelligence Across Industries and Amplifying Success in the Middle East & Central Asia

      SBC Summit Malta: Payments Innovation Track to Tackle Fraud, Crypto, Open Banking & More

    • Technology

      Meta AI App goes live in MENA

      CNTXT AI Unveils Munsit: The Most Accurate Arabic Speech Recognition Model

      New York City Dermatologist Brings Revolutionary Hair Loss Treatments to Dubai

      Samsung announces pre-orders for the Bespoke AI Jet Ultra, the world’s most powerful stick vacuum cleaner

      Terra Drone and Aramco Forge Strategic MOU to Advance Drone Innovation and Localization in Saudi Arabia

    • Lifestyle

      Ajman Department of Tourism Development launches ‘Ride for the Community 2025’ initiative to advance sustainable community goals

      New York City Dermatologist Brings Revolutionary Hair Loss Treatments to Dubai

      Why Endless’s New Platform Is the Fashion Reset Dubai Has Been Waiting For

      Samsung announces pre-orders for the Bespoke AI Jet Ultra, the world’s most powerful stick vacuum cleaner

      UAE’s first-ever Woman Grandmaster Rouda Essa Alserkal to play the Norway Chess Open 2025

    Breaking News:
    • W Motors expands operations with contract manufacturing services for global OEMs
    • From Global Markets to Next-Gen Tech: SBC Summit 2025 Brings a Revamped Conference Programme to Lisbon
    • Coworking spaces in luxury real estate developments driving demand in Ras Al Khaimah, according to leading developer
    • Huawei Cloud TechWave Summit 2025: Accelerating Intelligence Across Industries and Amplifying Success in the Middle East & Central Asia
    • SBC Summit Malta: Payments Innovation Track to Tackle Fraud, Crypto, Open Banking & More
    • AUTONOMOUS A2Z Becomes First Korean Company to Obtain Singapore’s M1 Autonomous Vehicle License
    • MENA Effie Thought Leadership Program returns to Dubai with bold conversations on media effectiveness
    • The International Pediatric Science conference takes off
    Middle East Daily
    Home » Unifonic is bringing Conversational AI to the UAE at Seamless Middle East 2024
    Business

    Unifonic is bringing Conversational AI to the UAE at Seamless Middle East 2024

    Share
    Facebook Twitter LinkedIn Pinterest WhatsApp

    Unifonic, the leading conversations platform, and SaaS (Software as a Service) provider in the Middle East, is showcasing its evolution towards conversational artificial intelligence (AI)-powered engagement solutions at Seamless Middle East 2024. During its participation, Unifonic is exhibiting its customer journey automation suite and is underlining its commitment to revolutionising customer engagement through automation.

    AI and machine learning technologies are reshaping businesses’ communications with their customers. Amidst this transformation, Unifonic’s suite of software solutions, which will be showcased at the event, reflects its dedication to enhancing customer engagement and solidifying its position as a key player in the region’s communication ecosystem.

    Driven by a vision to enhance customer relationships and elevate brand experiences, Unifonic introduces innovative solutions such as its AI-powered conversational chatbot, which is being exhibited at Seamless Middle East. This aligns with the visionary goal of ‘We the UAE 2031,’ fostering technological innovation and digital transformation across various industries in the region.

    Unifonic enables clients to create omnichannel customer experiences that align with their digital transformation initiatives. By acquiring Sestek in 2022, Unifonic expanded its AI solutions offering, further augmenting its capabilities in AI-powered conversational suites. The company facilitates modern, reliable and efficient business messaging across diverse industries with no-code, automation and orchestration software.

    Ahmed Hamdan, CEO and Co-Founder of Unifonic said: “At Unifonic, we are setting new standards in enhancing customer engagement with conversational AI-powered automation in line with ‘We the UAE 2031’ vision. Our aim is to provide safe and quality experiences, adhere to regulations, and build customer trust. Automation enables us to deliver efficient communication at scale while reducing costs and streamlining resources for our partners. Our conversational AI software ensures bespoke and seamless interactions across different channels, thus fostering long-term relationships.”

    “Unifonic is at the forefront of the conversational AI revolution in the Middle East, showcasing the potential of AI in transforming customer interactions to be more engaging and responsive. Our latest innovations exhibited at Seamless Middle East 2024 highlight our commitment to helping businesses in the region redefine their communication strategies,” he added.

    Unifonic’s adoption of conversational AI for automating customer journeys marks a transformative shift with wide-ranging impacts on businesses. By leveraging platforms including WhatsApp, Unifonic drives superior engagement and enhances performance marketing strategies. With its progressive approach, the company is poised to reshape customer experiences and restructure business communication.

    Unifonic’s Conversational Marketing Automation enables businesses to engage in omnichannel conversations, integrate systems, and set triggers and events that lead to meaningful actions. This helps to boost confidence in digital marketing strategies. By performing detailed analysis and optimization, Unifonic provides comprehensive tracking for highly effective performance marketing campaigns on platforms like Instagram and Facebook.

    Similarly, the company’s ability to provide Customer Support Automation is transforming customer support through various automation techniques. By providing agents with a comprehensive view of conversations, purchase history, and other important attributes, the company enhances interactions and improves customer satisfaction. This highlights the positive impact of automated support on customer service.

    Amid the fast-paced evolution of communication technologies, Unifonic’s customer engagement platform empowers brands to build connections effortlessly and instantly with customers across various channels. It helps companies leverage advanced technologies and a robust integration ecosystem for personalised omnichannel customer journeys.

    The company offers unique services that go beyond the usual boundaries, creating a customized communication system that enhances the relationship between brands and customers. Furthermore, Unifonic’s participation in Seamless Middle East 2024, with its focus on Conversational Marketing Automation and Customer Support Automation, underscores its proficiency in advanced customer engagement strategies that rely on strong SaaS integration and state-of-the-art technologies.

    Unifonic’s participation in Seamless Middle East 2024, one of the region’s largest events focusing on payments, fintech, retail, and ecommerce innovations, highlights its key role as an innovator and leader in AI-powered communications. The event commenced on May 14, 2024, at Dubai World Trade Center (DWTC) and will run until May 16, 2024.

    Share. Facebook Twitter Pinterest LinkedIn WhatsApp

    Related Posts

    Business

    W Motors expands operations with contract manufacturing services for global OEMs

    Business

    From Global Markets to Next-Gen Tech: SBC Summit 2025 Brings a Revamped Conference Programme to Lisbon

    Business

    Coworking spaces in luxury real estate developments driving demand in Ras Al Khaimah, according to leading developer

    Business

    Huawei Cloud TechWave Summit 2025: Accelerating Intelligence Across Industries and Amplifying Success in the Middle East & Central Asia

    Business

    SBC Summit Malta: Payments Innovation Track to Tackle Fraud, Crypto, Open Banking & More

    Business

    AUTONOMOUS A2Z Becomes First Korean Company to Obtain Singapore’s M1 Autonomous Vehicle License

    Business

    MENA Effie Thought Leadership Program returns to Dubai with bold conversations on media effectiveness

    Business

    The International Pediatric Science conference takes off

    Add A Comment

    Leave A Reply Cancel Reply

    Follow Us
    • Facebook
    • Twitter
    Top Posts
    Lifestyle

    Dxberience Introduces Premium Luxury Concierge Services Across the UAE

    Dubai, UAE – [10/10/2024] – Dxberience, a leading concierge service provider, has recently launched its…

    Business

    RayMing Technology Revolutionizes Smart IOT Device Manufacturing with Comprehensive PCB Assembly Services

    RayMing PCB & Assembly is proud to announce its comprehensive range of PCB assembly services.…

    Business

    Transforming Customer Experiences: Regional Brands Invest Big in AI and CX Infrastructure, Reveals CX Live Intelligence Report 2023

    Recognized as one of the top global events in the CX domain, The Customer Experience…

    Business

    ERide Jo Launches as Jordan’s First eco-friendly Transportation Company

    Amman, Jordan – May 2023: ERide Jo, the first eco-friendly transportation company in Jordan, officially…

    Lifestyle

    Flex the Beauty of Summer with 2XL Home’s ‘Summer Symphony’ Collection

    Dubai UAE,July 2024 – 2XL Home, one of the most popular Emirati brands renowned for its luxury…

    Welcome to Middle East Daily, your daily dose of news and insights from the heart of the Middle East. Explore the latest headlines, delve into thought-provoking analysis, and engage with stories that define our region's narrative.

    Facebook Twitter
    Categories
    • Business (228)
    • Lifestyle (104)
    • News (109)
    • Technology (68)
    Top Insights
    Lifestyle

    HONOR Intensifies Smartphone Competition with HONOR Magic5 Pro

    Business

    CNTXT and Oracle Strengthen AI Collaboration to Drive Innovation

    © 2025 Middle East Daily.
    • Home
    • Privacy Policy
    • Terms & Conditions

    Type above and press Enter to search. Press Esc to cancel.