Browsing: Customers

Doha, Qatar – February 1, 2026: Dukhan Bank has announced the launch of Qatar’s first self-service digital onboarding kiosk, marking a significant milestone in secure, customer-centric banking innovation. The new kiosk is available 24 hours a day, seven days a week at Dukhan Bank’s headquarters in Lusail, enabling customers to open accounts through a fully digital, paperless process designed to deliver speed, trust, and convenience. The launch reinforces Dukhan Bank’s continued commitment to advancing digital banking solutions. The kiosk integrates advanced verification technologies, including biometric liveness checks

Doha, Qatar – 26 January 2026 – Dukhan Bank announced the signing of an exclusive partnership agreement with Rafeeq, Qatar’s first all-in-one national champion e-commerce and lifestyle platform, reinforcing the Bank’s commitment to delivering practical, customer-focused value beyond traditional banking services. The agreement was formalized during a signing ceremony held at Dukhan Bank’s headquarters in Lusail, attended by senior representatives from both organizations, alongside media and key stakeholders from Qatar’s digital sectors. The partnership reflects Dukhan Bank’s broader strategy to collaborate wit

Kuwait, 30 December 2025: Driven by its commitment to fostering a secure banking environment and ensuring the safety of its customers’ financial transactions, Kuwait International Bank (KIB) extended its efforts to raise awareness about cybersecurity risks and evolving digital fraud methods. This comes as part of KIB’s support for the national “Let’s Be Aware” (Diraya) campaign, launched by the Central Bank of Kuwait (CBK) and the Kuwait Banking Association (KBA) in collaboration with local banks. The Bank’s continued support for the nationwide campaign aligns with its dedication to empowering customers to protect

Kuwait, 21 December 2025: Kuwait International Bank (KIB) announced it has conducted a successful mock evacuation of the Bank’s head office, in cooperation with the General Department of Civil Defense under the Ministry of Interior. The drill also involved the General Department of Operations, the General Directorate of Security Relations and Media, the General Directorate of Emergency Police operating under the Ministry of Interior, the Ministry of Health represented by the Emergency Medical Services (EMS) Department, the Kuwait Fire Force and the Joint Banking Complex Management. By conducting the evacuation simulation drill, KIB aim

The initiative features a luxury apartment and a series of weekly giveaways, including iPhone 17 devices and a Jac JS4 car Dubai, UAE – December 18, 2025: The Shaklan Group, a diversified conglomerate established in 1997, has announced the launch of its spectacular new promotional campaign, “Win a Dream Home.” The highly anticipated campaign will run from December 23, 2025, to March 22, 2026, offering customers the chance to win exceptional prizes, headlined by a grand residential unit in Dubai. Designed to reward customers for their continued loyalty, the campaign allows shoppers to enter a grand raffle with a minim

Kuwait, 17 December 2025: Kuwait International Bank (KIB) and Al Muzaini Exchange announced the signing of a strategic partnership agreement to launch a new program for Al Muzaini’s multi-currency prepaid cards, along with the development of a specialized branded digital application, all under the ‘BIN’ program sponsored by KIB. The announcement was made during a recently held press conference as part of KIB’s ongoing efforts to drive digital innovation and expand the Banking as a Service (BaaS) model in Kuwait, keeping pace with rapid developments in the fintech sector and meeting the growing demand for secure, mod

Kuwait, 13 December 2025: Kuwait International Bank (KIB) has announced a new wave of enhancements to its KIB Mobile App, marking another step in its ongoing efforts to deliver smarter, more accessible banking solutions while further enriching its customers’ digital banking experience. The latest updates are designed to provide customers with greater flexibility, personalization, and control, reaffirming the Bank’s commitment to offering seamless and secure digital services and to developing innovative, user-focused solutions that fit modern lifestyles. The refreshed KIB Mobile App now features a redesigned homepage with an in

Kuwait, 27 November 2025: In line with its ongoing commitment to strengthening financial literacy and supporting national awareness initiatives, Kuwait International Bank (KIB) announced the launch of fraud awareness campaign in recognition of the 2025 International Fraud Awareness Week. This effort falls under the wider umbrella of the ‘Let’s Be Aware’ (Diraya) campaign, which was launched by the Central Bank of Kuwait (CBK) and the Kuwait Banking Association (KBA) in cooperation with local banks to empower all segments of society with the knowledge needed to make informed and secure financial decisions. As such, KIB contin

Kuwait, 17 November 2025: Kuwait International Bank (KIB) announced the launch of its new Western Union Cash Pickup service through the KIB Mobile App. The new service enables customers in Kuwait to send international money transfers digitally with just a few taps, while beneficiaries abroad can conveniently collect the funds in cash from Western Union agent locations across more than 200 countries and territories. This step aligns with KIB’s strategy to continue expanding its digital banking experience and provide innovative, accessible financial solutions that support customers’ evolving lifestyles. Commenting on the launch,